Dru
Product Support Analyst (Technical Support Engineer)
Technical Support Engineer with experience supporting JavaScript-based SaaS applications, diagnosing complex production issues through code review, API testing, Linux tools, and SQL analysis. AWS AI Practitioner and Azure AI Engineer Associate certified, with strong interest in supporting and integrating AI-powered cloud services. Skilled in JavaScript, Python, Node.js, modern web technologies, and with a solid scientific background. Seeking an AI Support Engineer role to apply my problem-solving skills in Cloud and AI environments.